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After-Sales & Inquiry

After-Sales

You can reach us through these channels

1. Email Support:
Amazon purchases: service@jollychef.com
Website orders: contact@jollychef.com


2. Website Message: 
Use the message feature at the bottom right corner of this page.

3. Give Us a Call:+1 833 382 8896
Required Information for Resolution:

* Order number

* Clear photos/videos of the product issue

* Relevant details (e.g., purchase date, usage context)

Bulk Purchase Inquiry

If you require ​bulk purchases (100+ cartons) or have ​ongoing ordering needs, our team is ready to provide competitive pricing and exceptional service tailored to your requirements.

Key Details:

*Minimum Order Quantity (MOQ): 100+ cartons for wholesale inquiries.

*Payment Terms: 30%-50% upfront payment (via corporate bank transfer).

*Payment Security: For your safety, we do not accept Net terms.*​Lead Time: 1-1.5 months for delivery.


Special Offer: By submitting an inquiry, you can enjoy ​exclusive discounts! Welcome to inquire!


To receive a wholesale quote, please fill out the form below. Your trust motivates us to deliver the best solutions for your business.

Quality Assurance

Jolly Chef disposable tableware strictly conforms to international quality standards and has been awarded certifications

From the selection of raw materials to the supervision of production processes,

each step is meticulously refined to guarantee that every product you employ is safe and dependable.

Submit a request

Your details are safe and protected with us.

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About Contact Us

Contact Us – Here for You Every Step of the Way

Reach Us Easily, Anytime

At Jolly Chef, we believe that customer support should be fast, efficient, and convenient. Whether you have a quick question or need detailed assistance, we offer multiple ways to get in touch with us. You can reach out via our contact form, email us directly, or chat live with our friendly support team. We’re here to help with anything you need!

Quick Response Time

We understand that time is precious, which is why we prioritize quick responses. Most inquiries are addressed within hours, and we ensure you receive the support you need promptly. Our goal is to resolve your questions as quickly as possible, so you can continue your shopping or planning without any delays.

Support That Cares About You

At Jolly Chef, we’re not just here to answer questions—we’re here to make sure you feel heard and cared for. Whether it's about your order, product details, or shipping, our team listens carefully and provides thoughtful, personalized assistance. We value each customer and strive to deliver exceptional service every time you reach out.

We’re Always Here to Help

Your satisfaction is our top priority, and our support doesn’t stop at solving problems. If you ever need guidance or advice on which products best suit your needs, feel free to contact us. From product recommendations to tracking your order, we’re dedicated to making your experience smooth and enjoyable from start to finish.

Contact us today and let us assist you with all your needs!

FAQs